Terms of Service

Effective Date: July 31, 2026

Welcome to Bakiya Foods. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or placing an order through the Bakiya Foods website, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Products and Services

Bakiya Foods offers a range of food products, including but not limited to natural sweeteners, ghee, oils, spices, and other grocery items. We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Pricing and Payment

• All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
• Full payment must be completed before an order is processed and shipped.
• We reserve the right to change product prices at any time without prior notice.

4. Orders

• Orders are subject to acceptance and availability.
• We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or unauthorized transactions.
• If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Due to food safety and hygiene standards, certain products may not be eligible for return.

7. User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information during registration and checkout.
• Maintain the confidentiality of your account credentials.
• Use the website only for lawful purposes.
• Not misuse, disrupt, or interfere with the website or its services.

8. Intellectual Property

All content on the Bakiya Foods website, including text, images, logos, graphics, product descriptions, designs, and trademarks, is the property of Bakiya Foods or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Bakiya Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Product Information

Our products should be used and stored according to the instructions provided on the packaging. Individual preferences, dietary needs, or allergies may vary. Customers are responsible for reviewing ingredient information before consuming any product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

Bakiya Foods reserves the right to update or modify these Terms of Service at any time. Changes will become effective upon publication on this page. Continued use of the website after any updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in the location where Bakiya Foods operates.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Bakiya Foods

Email: bakiyafoods@gmail.com (replace with your official email address)

Phone: +91 XXXXXXXXXX (replace with your customer support number)

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM