Shipping Policy

Effective Date: July 31, 2026

At Bakiya Foods, we are committed to delivering fresh, high-quality products to your doorstep in a timely and secure manner. Please read our shipping policy below for information regarding order processing, shipping timelines, and delivery.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During festive seasons or promotional events, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through trusted courier partners to ensure safe and timely delivery.

Estimated Delivery Time

• Tamil Nadu: 2–4 business days
• South India: 3–5 business days
• India: 4–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Free shipping may be offered on eligible orders as part of ongoing promotions or based on the minimum order value.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available), allowing you to monitor the progress of your shipment.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the delivery cannot be completed due to an incorrect address or the recipient being unavailable, additional delivery charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Bakiya Foods is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact our customer support within 48 hours of delivery. Kindly provide your order number and clear photographs of the package and products to help us resolve the issue promptly.

Delays

While we strive to deliver every order on time, occasional delays due to weather, natural disasters, strikes, transportation issues, or other circumstances beyond our control may occur. We appreciate your understanding in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team.

Bakiya Foods

Email: bakiyafoods@gmail.com

Phone: +91 8608509707

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM